Our Values

Independence

We believe independence and trust go hand in hand. As a privately owned family business we pride ourselves on providing clients with impartial advice and working solely in their interests.

In the UK, estate agents work for and are paid by the vendor. A buying agent protecting your position can make all the difference. We always give clients an honest assessment of current market conditions and the pros and cons of each property. Often, our most important role is advising clients to walk away from a property.

We are not under financial pressure to quickly secure clients properties and our up-front £2,000 fee retains our services for as long as necessary.

Transparency

Transparency is at the forefront of our business.

Our published fees are all you pay us. There are no hidden costs and we receive no third party commissions. Our trusted network of experienced solicitors, surveyors, mortgage brokers, architects, builders etc. is available at no additional cost.

Focus

We only act for a maximum of four clients acquiring property in London.

We do not undertake rental searches (except for our buying clients), managed sales or property management – although we work with excellent firms which do.

Many of our clients have busy schedules and we always make ourselves available outside of office hours and at weekends throughout the search.

Diligence

When it comes to preparing an offer, detail is everything.

Any offer is informed by a multitude of factors. This includes but is not limited to the vendor’s circumstances, the local planning environment, preliminary information on the lease and an in-depth review of market comparables.

Our negotiation strategy is also informed by various industry databases unavailable to the general public.

Before recommending an offer level, we often consult with a range of specialists; including planning consultants, architects, solicitors, lease extension valuation experts etc.

This due diligence means issues are often identified and mitigated before the purchase is in the hands of a solicitor and surveyor. This is why the proportion of agreed purchases which go on to exchange contracts is far above the national average. More than 90% of our agreed sales go on to exchange contracts.

Our diligence extends beyond desktop research. Whether that is attending a property at night to check on a potential noise disturbance or testing a commute, we are happy to provide a clearer picture.